SERVICE

COMMUNITY AND FAMILY SUPPORTS

Surrounding Families with Care, Connection, and Culture

Families are the heart of the community, and when families thrive, children thrive. Our program walks beside families, offering person-centered, wrap-around support that meets them where they are. Every plan is as unique as the family we serve, designed to address their specific strengths, needs, and goals. We listen. We collaborate. We help families reconnect to their culture, their community, and each other.

From in-home family support and family connection time to transportation, cultural outings, doula services for new moms, and academic support, we are here to help families build resilience, strengthen relationships, and create a foundation for lasting well-being.

Because at Jumto, we know it takes a nation to care, and every family deserves a nation that believes in them.

Our Approach: Walking Beside Families

At Jumto, we believe that sustainable change happens when families are supported in their own environments. Our team of skilled professionals works collaboratively with families experiencing crisis, meeting them in their homes or in the community to provide the support they need to thrive.

What Guides Our Work:

  • Family Voices Are Centered: Families are at the heart of every decision. We listen to their unique perspectives and honor their wisdom.
  • Strengths-Based and Person-Centered: Every plan is co-created with the family, drawing on their strengths and utilizing their knowledge and connections.
  • Culturally Sensitive and Safe: We approach every family with cultural humility, respect, and a commitment to honoring their traditions and identity.
  • Collaborative and Holistic: We work alongside families, not for them, building trust and empowering lasting change.

In-Home Family Supports

Supporting Families Where They Live, Learn, and Grow

Our In-Home Family Supports program is designed to provide hands-on, practical assistance to families navigating challenges and crisis. We understand that the home environment plays a critical role in family well-being, and we are here to help families create spaces where they can heal, grow, and thrive.

Skilled Support Workers and Managers
Our team includes experienced youth support staff, support workers, and a dedicated team of skilled managers who work collaboratively with families to address their unique needs. We provide consistent, compassionate support tailored to each family’s goals.

Structured Routines and Healthy Environments
We support families in establishing structured routines that bring stability and predictability to the home. By helping families create healthy, organized environments, we empower them to build sustainable habits that promote well-being for everyone.

Practical Homemaking Support
From meal preparation to general homemaking, our team is there to help families manage daily tasks and reduce stress. We work alongside family members to build skills and confidence in maintaining their home.

Culturally Sensitive Approach
Every interaction is guided by cultural sensitivity and respect. We honor the traditions, values, and knowledge of the families we serve, ensuring our support aligns with their cultural identity and preferences.

Person-Centered Planning
Our team collaborates with families to create individualized plans that reflect their strengths, goals, and aspirations. We draw on the wisdom of knowledge keepers and community connections to ensure every plan is meaningful and effective.

Fostering Natural Supports
Our dedicated intervention team works to strengthen and foster natural supports within families’ existing networks helping them build connections with extended family, friends, and community members who can provide ongoing encouragement and assistance.

Supported Family Time

Strengthening Bonds, One Visit at a Time

Family connection is essential to a child’s sense of belonging and well-being. Our Supported Family Time program ensures meaningful, structured visits between children, youth, and their families in a safe and nurturing environment.

Positive Parenting Strategies
Jumto family support workers guide parents through positive parenting strategies, helping to strengthen family bonds and improve interactions. We empower parents with tools and techniques that build confidence and create lasting change.

Coaching and Role Modeling
Our team provides real-time coaching and role modeling during family visits, gently guiding parents through interactions with their children. We offer practical, hands-on support that helps families build healthier communication patterns.

Preparation and Debriefing
We understand that transitions can be challenging. Our team helps children and parents prepare for visits and provides thoughtful debriefing afterward, creating space for reflection and growth.

Reliable Transportation
To support family time, our team offers reliable transportation for families ensuring children and youth can attend visits and maintain family connections without added stress. Our driving and supervision program ensures families can access essential services and maintain meaningful relationships.

Community and Cultural Integration

Building Connections, Strengthening Community

At Jumto, we believe that community and cultural connections are vital to family well-being. Our Community and Cultural Integration program supports families in building meaningful relationships and engaging with their communities in ways that honor their identity and traditions.

Community Integration Activities
Our skilled youth support workers create engaging, welcoming environments during community integration activities. Families are supported to participate in a variety of activities that create bonding opportunities and foster a sense of belonging.

Cultural Engagement
We support families in connecting with cultural activities, traditions, and practices that are meaningful to them. Whether it’s participating in community events, learning from Elders, or engaging in cultural ceremonies, we are here to facilitate those connections.

Family-Centered Planning
Families are at the center of every decision. We collaborate with families to plan community integration activities that reflect their interests, values, and goals. Our approach ensures that activities are meaningful, enjoyable, and aligned with what matters most to the family.

Family Preservation
By supporting community and cultural interaction, we help families build resilience and strengthen relationships, promoting family preservation and preventing the need for out-of-home care.

Additional Support Services

In addition to our core programs, we offer a range of complementary supports designed to meet families where they are:

  • Doula Services for New Moms: Compassionate, culturally sensitive support during pregnancy, birth, and the early postpartum period.
  • Academic Support: Tutoring and educational support to help children and youth succeed in school.
  • Transportation Services: Reliable transportation to ensure families can access appointments, visits, and community activities without added stress.

Service Areas

We are proud to serve families across the following regions:

  • Northern West
  • Northern East
  • Vancouver Coastal
  • South Fraser
  • Northeast Fraser

Our team is committed to providing accessible, culturally sensitive support to families throughout these communities.

Our Commitment to Families

At Jumto Community Ltd., we believe that families are the heart of the community. When families thrive, children thrive. Our Community and Family Supports program is designed to walk beside families, offering person-centered, wrap-around support that meets them where they are.

We listen. We collaborate. We help families reconnect to their culture, their community, and each other.

Because it takes a nation to care, and every family deserves a nation that believes in them.